Frequently asked questions
Can I control it with Alexa, Google Home, or Siri in the UAE?
Absolutely. Major brands (Nest, Ecobee, Tado°, Meross, Honeywell) support Arabic-region accounts for those voice assistants.
Does it support the new Matter standard?
Newer models (e.g., Nest Learning Thermostat 4th Gen, Meross MTS300) ship with Matter, so one app can talk to everything.
Will it work if my Wi-Fi goes down?
Temperature scheduling continues offline; you’ll just lose remote control until the router is back.
What is a “smart thermostat” and how is it different from the basic wall dial?
It connects to Wi-Fi, learns your schedule, and lets you change the temperature from a phone or voice assistant, boosting comfort and cutting energy use.
Will a smart thermostat work with my split-duct or district-cooling AC?
Most models support 24 V (low-voltage) and many 220-240 V fan-coil units common here. Use the brand’s online compatibility checker or message us a photo of your wiring for confirmation.
How much can it cut my DEWA bill?
What’s the recommended set-point for UAE summers?
DEWA advises 24 °C or higher when you’re home; eco-modes can climb to 28 °C when you’re out.
Does DEWA give rebates for installing one?
No cash-back program yet, but lower consumption immediately reflects in monthly bills.
Can I install it myself or do I need a technician?
If you’re comfortable isolating the breaker and matching 3-to-5 wires, DIY is fine. Otherwise hire a Dubai-approved electrician who knows local wiring colour codes.
Will it keep my settings during a power cut?
Yes—memory is non-volatile; once power returns it resumes your last schedule.
I’m renting—do I need my landlord’s permission?
Usually yes, because the old thermostat must be stored and re-installed when you leave.
